CR Windows take the after care service of our products just as seriously as their installation
Here to give you peace of mind - our ten year guarantee
We want our customers to have the peace of mind that even after our installers have left, we will ensure that our windows and doors continue to look good and work as well as the day that they were installed. Our 10 year guarantee helps to provide this peace of mind.
To help our existing customers under our 10 year guarantee, we have a team of service engineers who have over 50 years of experience between them. They have the skills and knowledge of all CR Window products, old and new, to assist with any issue.
We are also able to offer you a repair service on windows and doors that are not manufactured by CR Windows. From providing you with a new sealed unit/glass to a new door lock or missing key, our service engineers can assess what is needed and provide you with a competitive free of charge quote to replace or repair the affected item.
One example is misted glass. This can occur when condensation forms between the two panes. This means that the spacer bar has broken down thus allowing moisture to enter between the glass. Our engineer will investigate why this has happened and rectify it to reduce the risk of the unit misting up again.
Other common repairs are:
- Replacement door panel
- Replacement sealed unit
- Replacement hinge and handle
- Replacement door locks, handles, keys etc
- Window restrictors
- Door adjustment and realignment
For full information required to carry out any necessary cleaning and maintenance to your new windows and doors please download the manual.
The products covered within this manual are as follows:
- Eurologik window and door system
- Eurologik ovolo window and door system
- In-line patio system
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Talk to us, we are a friendly bunch
Like what you see, or simply want to discuss options with one of our friendly sales team? Why not contact us or come and visit our Bristol showroom.
Come and visit our showroom
There will always be a friendly sales advisor on hand to discuss any requirements or questions that you may have, and there is a wealth of brochures and literature for you to take away and review at your leisure.