Bristol's most trusted
windows, doors and conservatory company

Call us on 0117 9061180

Frequently Asked Questions

Here are some of the common questions we are frequently asked, but if you need any help with anything or if you have a question which is not answered here then give us a call or pop in and see us and we will be happy to help.

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Questions

Answers

How long has CR Windows been trading?

CR Windows started trading in 1975, becoming a limited company in 1978. CR Windows has continuously been manufacturing and installing for over 35 years.

What does your insurance back guarantee mean to me?

The independent warranty is with the GGFi which is based in the UK. This warranty ensures that your installation continues to be insured should CR Windows cease to be a trading company.

Do you manufacture your own products?

All of our products are manufactured in our 22,000 sq ft factory using state of the art machinery.

Do you employ your own installers, surveyors and salesmen?

CR Windows employs over 50 local employees, some of whom have been with us for over 30 years.

How much deposit would I have to pay?

CR Windows would request a 10% deposit of the order value, this is a minimum figure that we require, most customers decide to pay between 10 and 30 percent.

How secure are the windows that we manufacture?

CR Windows are the only manufacturer in the region to hold the coveted BS7950 British Standard for the manufacture of the high security window coupled with the Secured By Design accreditation (Police Preferred Security Specification).

Are your windows internally glazed?

All of our products are internally glazed as standard.

How "green" are CR Windows

All of the old windows and doors we are replacing are removed and placed in a separate recycling skip at our factory. This ‘old’ PVC-u is granulated and recycled by a recycling company in Wales. All of the ‘old’ glass is also placed within it’s own recycling skip also and this is used in the manufacture of tarmac! Hardly any waste from our installations is transported to the landfill sites.

What is covered by our ten year guarantee?

Our fully comprehensive ten year guarantee not only includes all of the components used within your windows, doors and conservatories (i.e. glass, handles locking mechanisms, etc) but also covers any fading on any of the PVC-u materials used.

Will I need planning permission for my conservatory?

If you are looking to have a conservatory built onto your property then typically if the projection of the conservatory on a semi-detached house does not exceed 3 metres (4 metres on a detached property) then planning permission is not required.

If your proposed conservatory exceeds either 3 metres or 4 metres then you would have to complete a Neighbour Consultation Scheme Document  and this will need to be submitted to your local planning authority. At present there is no applicable fee for this service.

Our Sales advisors will be able to advise and assist you with any planning permission requirements as we have several contacts within the various planning authorities and also some consultants who will, provide any required drawings or plans if required. There is an additional fee for this service and it is typically anywhere between £100.00 – £200.00 depending upon the requirements.

 

What's Next?

Talk to us, we are a friendly bunch

Like what you see, or simply want to discuss options with one of our friendly sales team? Why not contact us or come and visit our Bristol showroom.

Contact us for a free quotation

Come and visit our showroom

There will always be a friendly sales advisor on hand to discuss any requirements or questions that you may have, and there is a wealth of brochures and literature for you to take away and review at your leisure.

Find out about our showroom

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